KNOWLEDGE MANAGEMENT IN THE DIGITAL AGE
(objectives)
In the digital age, control of the "knowledge" resource is strategic for the sustainability of businesses. Knowledge as a production factor is characterized by immateriality and non-perishability, which make it a peculiar resource and whose management does not comply with traditional economic laws. Digital innovation and attention to holistic sustainability have made knowledge management theories and practices even more relevant. In particular, the interaction between human and artificial components, if correctly managed, can give rise to unprecedented growth potential. In this framework, the course aims to investigate the main issues relating to corporate knowledge management, combining the theoretical approach with corporate practice. Particular attention is paid to the recent industrial revolution which focuses on digital technologies and their impacts on business processes and on knowledge sharing and continuous learning opportunities for organizations. Given the rapid obsolescence of the knowledge base, companies need to constantly renew their strategies, business models and knowledge management policies. Therefore, students are engaged in active participation through group exercises and projects in order to understand knowledge management strategies, organizational conditions and enabling technologies. The course is designed to understand the role of data-driven knowledge in the contemporary economy and to provide students with a clear analysis of the production, distribution and consumption of information-based goods. Through case analysis and participatory discussion of selected content, students will learn to imagine innovation trajectories of business models and organizational management hypotheses in cases of disruptive innovations.
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