Università Roma Tre

The program is divided into three parts:

First Part:
-The helping relationship: characteristics, objectives, and ethical principles; relational dynamics and problematic aspects within the professional relationship.
-Phases of the methodological process: analysis of the request, assessment, planning, implementation, and evaluation of the intervention.
-Functions of welcoming, accompanying, and supporting: promoting autonomy and empowerment through the construction of a shared pathway.
-Evaluation in social work: purposes, tools, and criteria for assessing needs, resources, and outcomes of the intervention.
-The professional social work interview: types, objectives, communication techniques, and management of the relationship in different operational contexts.
-Home visit: meaning, purposes, and methods of conducting it; observation as a tool for understanding and interpreting the living context.
-Social work documentation: functions, types, and principles for preparing professional documentation across different work settings.

Second Part: Tools and Strategies in the Complexity of Social Work
-Group work and working with groups: functions, phases, and dynamics of groups in social work; the group as a tool for help, learning, and participation.
-Network work: building and managing formal and informal networks; the social worker’s role as a connector among resources, services, and people.
-Community work: principles and methods of community intervention; promotion of participation, collective empowerment, and development of social capital.
-Decision-making in social work: decision-making processes, management of uncertainty and risk; professional responsibility, ethics, and reflexivity in operational choices.

Third Part: Fields of Social Work Intervention
-Socio-healthcare integration: models, tools, and levels of integration; the social worker’s role within integrated services and multiprofessional teamwork.
-Social work with children and families: family counseling services, parenting support, foster care, adoption, participatory approaches, and innovative projects.
-Social work and mental health: case management, networking, empowerment, and promotion of the rights of people with mental health disorders.
-Social work and disability: evolution of policies, human rights–based approach (UN Convention), individualized planning, and Life Project.
-Research and social work: research as a tool for reflexivity, evaluation, and innovation in professional practice.

Zilianti, A. e Rovai, B. (2007). Assistenti sociali professionisti. Metodologia del lavoro sociale, Carocci Faber, Roma (studiare i capitoli 1, 2, 3, 4, 5, 6)

Bertotti, T. (2016). Decidere nel servizio sociale. Carocci Editore (studiare i capitoli 3, 4, 5, 6)

Allegri, E. (2015). Il servizio sociale di comunità. Carocci Editore (studiare i capitoli 4 e 5)

Fabbri, V. (2013). Il gruppo e l’intervento sociale: progettare, condurre, valutare. Carocci Faber. (studiare dal cap. 1 al cap. 6)

Campanini, A. M. (2016). Gli ambiti di intervento del servizio sociale. Carocci Faber (studiare i capitoli 2, 3, 4, 5, 8, 9, 11, 14)

Fazzi, L., e Rosignoli, A. (2025). Servizio sociale e maltrattamento. Carocci (studiare i capitoli 1, 4, 5, 6, 7)

Normativa di riferimento per ogni ambito di intervento del servizio sociale.

Un articolo di ricerca a scelta tra quelli presenti nella lista caricata su formonline o concordato insieme al docente (almeno un mese prima), in merito ad un ambito di intervento del servizio sociale.