Teacher
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ADDIS MICHELA
(syllabus)
The marketing concept in cultural industries The exchange markets Product orientation vs. market orientation Performances in cultural markets Consumer behavior: from utility to experience The aesthetic experience Brand equity: definition, components, and drivers Managing cultural products: product, communication, distribution and pricing Customer relationships: building the CRM
(reference books)
For attending and non-attending students: 1) Slides, readings, and all the materials accessible via the Moodle platform (Department of Economics) 2) Addis M., Rurale A. (Eds.), 2020, Managing the Cultural Businesses: Avoiding Mistakes, Finding Success, Routledge.
During the course, additional readings will be indicated. They will be available on the course platform, freely on the websites, or at the University Library System.
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