Teacher
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MASTROPASQUA ISABELLA
(syllabus)
Human Services Management: Models and Instruments Academic year 2022-2023 Prof. Isabella Mastropasqua
General issues The evolution of the social state The principle of subsidiarity: between values and organizational practices The challenge to social services: between managerial drives and a cultural of solidarity The construction of interlinked partnerships The social services data system: monitoring and evaluation Personnel management Conflict management
Special Applications Introduction to restorative justice Essentials of the national and international legal framework Juvenile law, prisons, and service systems for adults and minors Models and instruments in restorative justice: from mediation to conferencing The mediation process: feasibility analysis, meeting management, reparation agreement Essentials of victimology Areas of application: mediation in schools, social mediation, family mediation, alternative care mediation
(reference books)
Marco Cau, Graziano Maino, Progettare in partnership, Maggioli, 2017 Angelina Di Prinzio ( acura di) Management del servizio, Carocci Editore 2014 Isabella Mastropasqua, L’assistente sociale nel dipartimento per la Giustizia minorile e di comunità, Maggioli, 2023 Cap. Giustizia riparativa
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