Derived from
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21210163-1 OPERATIONS MANAGEMENT - I in Economics and management LM-77 GUGLIELMETTI MUGION ROBERTA
(syllabus)
Basics of Operations Management Service Operations Management Operations strategy Operations strategy: cases Process design positioning & Process design analysis Process design positioning & Process design analysis: cases Supply chain management Supply chain management: cases Layout Capacity management Inventory management Resources planning Quality and Improvement Six Sigma: theory and practice (company) Management Systems: basics, accreditation and certification system Management Systems: ISO 9001
A business game can be organized
(reference books)
Slak N., Johnston R., Brandon-Jones A., Betts A, Operations and process management, Pearson
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