| OPERATIONS MANAGEMENT
(objectives)
The course aims to provide students with an adequate preparation on the technical aspects of Quality Systems & Operations Management. The course will provide ideas and examples related to production, processes and system organization and related international standards
Quality Systems & Operations Management is generally important for understanding the business experience:
– It is strategic and it allows to better understand companies and their operations
– ISO standards are a complex phenomenon developed worldwide
Course Goal :
Identifying and evaluate the increasing importance of Operations Management and Quality Systems in the manufacturing and service sectors;
Examining the operations management field;
Understanding the role of voluntary certification worldwide through ISO standards;
Understanding the holistic view of an organization provided by ISO 9001 standard focused on «quality».
The teaching methodology promotes an interactive approach. The course will include representatives of companies. The teaching methodology used includes group work, external interventions and discussions in the classroom.
The course is in English.
|
|
Code
|
21210163 |
|
Language
|
ENG |
|
Type of certificate
|
Profit certificate
|
| Module: OPERATIONS MANAGEMENT - I |
|
Code
|
21210163-1 |
|
Language
|
ENG |
|
Type of certificate
|
Profit certificate
|
|
Credits
|
6
|
|
Scientific Disciplinary Sector Code
|
SECS-P/13
|
|
Contact Hours
|
40
|
|
Type of Activity
|
Elective activities
|
|
Derived from
|
21210163-1 OPERATIONS MANAGEMENT - I in Economics and management LM-77 GUGLIELMETTI MUGION ROBERTA
(syllabus)
Basics of Operations Management
Service Operations Management
Operations strategy
Operations strategy: cases
Process design positioning & Process design analysis
Process design positioning & Process design analysis: cases
Supply chain management
Supply chain management: cases
Layout
Capacity management
Inventory management
Resources planning
Quality and Improvement
Six Sigma: theory and practice (company)
Management Systems: basics, accreditation and certification system
Management Systems: ISO 9001
A business game can be organized
(reference books)
Slak N., Johnston R., Brandon-Jones A., Betts A, Operations and process management, Pearson
|
|
Dates of beginning and end of teaching activities
|
From 01/10/2022 to 23/12/2022 |
|
Delivery mode
|
Traditional
|
|
Attendance
|
not mandatory
|
|
Evaluation methods
|
Written test
|
|
|
| Module: OPERATIONS MANAGEMENT - II
(objectives)
The course aims to provide students with an adequate preparation on the technical aspects of Quality Systems & Operations Management. The course will provide ideas and examples related to production, processes and system organization and related international standards
Quality Systems & Operations Management is generally important for understanding the business experience:
– It is strategic and it allows to better understand companies and their operations
– ISO standards are a complex phenomenon developed worldwide
Course Goal :
Identifying and evaluate the increasing importance of Operations Management and Quality Systems in the manufacturing and service sectors;
Examining the operations management field;
Understanding the role of voluntary certification worldwide through ISO standards;
Understanding the holistic view of an organization provided by ISO 9001 standard focused on «quality».
The teaching methodology promotes an interactive approach. The course will include representatives of companies. The teaching methodology used includes group work, external interventions and discussions in the classroom.
The course is in English.
|
|
Code
|
21210163-2 |
|
Language
|
ENG |
|
Type of certificate
|
Profit certificate
|
|
Credits
|
3
|
|
Scientific Disciplinary Sector Code
|
SECS-P/13
|
|
Contact Hours
|
20
|
|
Type of Activity
|
Elective activities
|
|
Derived from
|
21210163-2 OPERATIONS MANAGEMENT - II in Economics and management LM-77 GUGLIELMETTI MUGION ROBERTA
(syllabus)
Basics of Operations Management
Service Operations Management
Operations strategy
Operations strategy: cases
Process design positioning & Process design analysis
Process design positioning & Process design analysis: cases
Supply chain management
Supply chain management: cases
Layout
Capacity management
Inventory management
Resources planning
Quality and Improvement
Six Sigma: theory and practice (company)
Management Systems: basics, accreditation and certification system
Management Systems: ISO 9001
A business game can be organized
(reference books)
Slak N., Johnston R., Brandon-Jones A., Betts A, Operations and process management, Pearson
|
|
Dates of beginning and end of teaching activities
|
From 01/10/2022 to 23/12/2022 |
|
Delivery mode
|
Traditional
|
|
Attendance
|
not mandatory
|
|
Evaluation methods
|
Written test
|
|
|
|
Università Roma Tre