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21210032 KNOWLEDGE MANAGEMENT IN THE DIGITAL AGE in Environment and Development Economics LM-56 MARCHEGIANI LUCIA
(syllabus)
Characteristics, drivers and criticality of information-based economy and the knowledge-based view of the firms. Organization and globalization. Taxonomy of knowledge: the distinction between data, information, knowledge. The dimensions of knowledge: the model of Nonaka and Takeuchi. The processes for the creation, dissemination, and capitalization during the harvesting of knowledge. Using forums and Web 2.0 applications. Platform organizations and emerging digital business models What’s next: Industry 4.0 (overview) An hyper-local, global market Business culture, communication, work organisation in the digital economy Being a digitiser, working in the digital economy
(reference books)
We will be using the following textbooks: Marchegiani, L. (2021). Digital Transformation and Knowledge Management. Routledge.
Newell S., Robertson M., Scarbrough H., Swan J. (2009) Managing Knowledge Work and Innovation. Palgrave.
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