Università Roma Tre

The course is divided into five parts, including lessons in English and specific discussions with case studies presented by experts in the field. Moreover, European issues related to certification of competences will be discussed, such as the European Qualification Framework (EQF), the European Credit System for Vocational Education and Training (ECVET) and the European Quality Assurance Methodology (EQAVET), with particular reference to Financial Services Field.

Part I:
The Company and its basic framework:
 Company as open system
 The basic organizational structure
 Organizational Theories

Multipurpose and Multidivisional Organisational structures:
 The multipurpose structure
 The modified multipurpose structures
 The divisional structures
 The multinational Company

Part II:

HR Management System: from Recruiting to Retention:
 Development of Human Resources management
 Framework of HR development
 HR Recruitment in Companies:
1. Planning
2. Recruiting
3. Selection
4. Retention

The Evaluation System:
 Job Evaluation
 Performance Evaluation
 Potential Evaluation
 Competence Evaluation

Part III:

HR Training:
 Training Needs Analysis
 Life Long Learning
 Management Training and Leadership
 E-learning and E-training

Part IV:

Employee satisfaction: incentive and rewarding system
 Career Paths: mobility
 Coaching and professional development
 Human Resource Role

Part V:

Internal Communication:
 Customer Relationship Management (CRM)
 Knowledge Management e Learning Organization
 Intellectual Capital

Main Bibliography:
H. Mintzberg, La progettazione dell’organizzazione aziendale, Il Mulino, Bologna (ultima edizione)
E. Auteri, Management delle risorse umane, Guerini e Associati (ultima edizione)
M. Spatafora, Una Finestra sull’Europa, La prospettiva del LifeLong Learning

References:
G. Alessandrini, Formare al management della diversità. Nuove competenze e apprendimenti nell’impresa, Guerini, Milano 2010;
Caltabiano, Sassu (a cura di), Il valore delle competenze, Milano, Franco Angeli 2006;
G. Alessandrini, Comunità di pratica e società della conoscenza, Carocci-Le Bussole, Roma 2012.

Course 1
The course is divided into three modules of 10 hours each (for a total of 30 hours). In the first module we introduce the main themes of the discipline, giving particular attention to the dimensions of the contemporary debate. The topics will cover the organizational models, the methodologies of human resources management and recruitment in different organizational contexts, the relationship between learning and knowledge with particular reference to the issue of organizational cultures and sensemaking. In the context of a reflection on the contemporary transformations of labor induced by digitalization we will study 'the theme of Industry.4 and the smart working. The second module focuses on the approach of communities of practice, as a tool for training and knowledge management in organizations. In the third area is the training in the workplace (Work-based learning) to be examined, contextualized in the European scenario and in reference to the frame work VET and CVET. In this context, we will 'also studied the issue of apprenticeship in its regulatory developments and design. It is foreseen the participation of witnesses who will share their experience with particular regard to the field of Interprofessional Funds and experience of business finance. The last area, the fourth, faces the theme of the Human Development Index (HDI the issue, the theories of Sen and Nussbaum: the capability approach and social justice). The modules will provide Students with the methodological tools to interpret the complexity of organizational development and training in the workplace and generally in public and private organizations. The course consists of lectures alternating with periods of training design and case studies. In each module there will be a workshop to exercise on issues pertaining to the module topic itself. In each workshop some works of collaborative design will be started; these works will form part of the exam.

Area 1
• The socio-organizational pedagogy of human resources and organizations: theoretical framework
• Workshop on the “Analysis of knowledge”
• Workshop “Smart Working: case studies”

Area 2
• The theoretical approach of communities of practice
• Workshop “Project Management”

Area 3
• Work based learning, CVET e VET
• The competency model: the construct analysis
• Validation and certification of competences: the European approach (ECVET, EQF)

Area 4
• The foundations of the approach Nussbaum: capabilities and educational welfare
• Dimensions educational approach to habitat capability in social and educational

Reference books Course 1
• Alessandrini G. (2014), Apprendistato, Competenze e prospettive di Occupabilità, Pensa Multimedia, Lecce (prima parte)
• Alessandrini G. & De Natale M.L. (2015), Il dibattito sulle competenze: quale prospettiva pedagogica?, Pensa Multimedia, Lecce (Introduzione, CAP. IV, V, VI, VII, IX, X, XII, XV, XVI)
• Alessandrini G. (2016), Nuovo Manuale per l’esperto dei processi formativi, Carocci, Roma 2016
• Alessandrini G. (2016), Smart Working, Cultura e Formazione, Pensa Multimedia, Lecce

Books of your choice (One book):
• Alessandrini G. (2004), Pedagogia delle risorse umane e delle organizzazioni, Guerini, Milano (prima parte)
• Alessandrini G. (2014), La “pedagogia” di Martha Nussbaum. Approccio alle capacità e sfide educative, Franco Angeli, Milano
• Alessandrini G. (2013), La formazione al centro dello sviluppo umano. Crescita, lavoro, formazione, Giuffrè, Milano (prima parte)
• Alessandrini G. (2007), Comunità di pratica e società della conoscenza, “Le Bussole”, Carocci, Roma
• Alessandrini G. (2010), Formare al management della diversità. Nuove competenze e apprendimenti nell’impresa, Guerini, Milano (prima parte)
• Alessandrini G., Pignalberi C. (2011), Comunità di pratica e Pedagogia del lavoro. Voglia di comunità in azienda, Pensa Multimedia, Lecce
• Alessandrini G., Pignalberi C. (2012), Le sfide dell’educazione oggi. Nuovi habitat tecnologici, reti e comunità, Pensa Multimedia, Lecce
* You will be agreed with the teacher the choice of a classic pedagogy of human resources.