Università Roma Tre

The course is divided into five parts, including lessons in English and specific discussions with case
studies presented by experts in the field. Moreover, European issues related to certification of
competences will be discussed, such as the European Qualification Framework (EQF), the European
Credit System for Vocational Education and Training (ECVET) and the European Quality
Assurance Methodology (EQAVET), with particular reference to Financial Services Field.
Part I:
The Company and its basic framework:
 Company as open system
 The basic organizational structure
 Organizational Theories
Multipurpose and Multidivisional Organisational structures:
 The multipurpose structure
 The modified multipurpose structures
 The divisional structures
 The multinational Company
Part II:
HR Management System: from Recruiting to Retention:
 Development of Human Resources management
 Framework of HR development
 HR Recruitment in Companies:
1. Planning
2. Recruiting
3. Selection
4. Retention
The Evaluation System:
 Job Evaluation
 Performance Evaluation
 Potential Evaluation
 Competence Evaluation
Part III:
HR Training:
 Training Needs Analysis
 Life Long Learning
 Management Training and Leadership
 E-learning and E-training
Part IV:
Employee satisfaction: incentive and rewarding system
 Career Paths: mobility
 Coaching and professional development
 Human Resource Role
Part V:
Internal Communication:
 Customer Relationship Management (CRM)
 Knowledge Management e Learning Organization
 Intellectual Capital

Bibliografia essenziale:
H.Mintzberg, La progettazione dell'organizzazione aziendale, Il Mulino, Bologna (ultima edizione)
E.Auteri, Management delle risorse umane, Guerini e Associati (ultima edizione)
M.Spatafora, Una finestra sull'Europa, la prospettiva del Lifelong Learning

Bibliografia di riferimento per la preparazione:
G.Alessandrini, Formare al management delle diversità. Nuove competenze e apprendimenti nell'impresa, Guerini, Milano 2010
Caltabiano, Sassu (a cura di), Il valore delle competenze, Milan, Franco Angeli 2006
G.Alessandrini, Comunità di pratica e società della conoscenza, CArocci-le bussole, Roma 2012

sitografia di riferimento:
http://www.europa.eu.int/comm/education/life/index.html
www.isfol.it
www.cedefop.europa.eu

Program Module I - Education of human resources and organizations
The course is divided into three modules of 10 hours each (for a total of 30 hours). In the first module we introduce the main themes of the discipline, giving particular attention to the dimensions of the contemporary debate. The topics will cover the organizational models, the methodologies of human resources management and recruitment in different organizational contexts, the relationship between learning and knowledge with particular reference to the issue of organizational cultures and sensemaking. The second module focuses on the approach of communities of practice, as a tool for training and knowledge management in organizations. In this module we will also refer to the theme of human, intellectual, social and relational capital in contexts of developed societies. In the third module lifelong learning will be considered, contextualized in the national background, with reference to the development of the legislation. It is foreseen the participation of witnesses who will share their experience with particular regard to the field of Interprofessional Funds and experience of business finance. The last area faces in key pedagogical theories of Martha Nussbaum: the capability approach and social justice. The modules will provide Students with the methodological tools to interpret the complexity of organizational development and training in the workplace and generally in public and private organizations. The course consists of lectures alternating with periods of training design and case studies. In each module there will be a workshop to exercise on issues pertaining to the module topic itself. In each workshop some works of collaborative design will be started; these works will form part of the exam.

Area 1
• The socio-organizational pedagogy of human resources and organizations
• Workshop on the analysis of knowledge needs concerning development of human capital with a focus on the processes of organizational cultures transformation: business cases analysis
• The knowledge economy and the world of work

Area 2
• The theoretical approach of communities of practice
• Department of Reading and commentary of one works of Etienne Wenger “Comunità di pratica. Apprendimento, significato, identità” (Raffaello Cortina, Milano 2006)
• The paradigm of “cultivation” of communities of practice

Area 3
• The lifelong learning
• The competences model: analysis of the structure and skills certification
• Validation and certification of competences: the European approach (ECVET, EQF)

Area 4
• The foundations of the approach Nussbaum: capabilities and educational welfare
• Dimensions educational approach to habitat capability in social and educational

Program Module II - Business Organisation and continuing education
Refer to the online bulletin board of the teacher (Prof. Mario Spatafora).
Other information: The course includes the development of a Project Work on issues of the Course, which replaces the Course attendance. The exam is equivalent to the module called “Human Resource Management” (for students under the old system

Reference books

• Alessandrini G. (2014), La “pedagogia” di Martha Nussbaum. Approccio alle capacità e sfide educative, Franco Angeli, Milano
• Alessandrini G. (2014), Apprendistato, Competenze e prospettive di Occupabilità, Pensa Multimedia, Lecce (prima e terza parte)
• Alessandrini G. & De Natale M.L. (2015), Il dibattito sulle competenze: quale prospettiva pedagogica?, Pensa Multimedia, Lecce (prima & terza parte) (in corso di pubblicazione)
• Alessandrini G. (2013), La formazione al centro dello sviluppo umano. Crescita, lavoro, formazione, Giuffrè, Milano (prima parte)

Books of your choice (Two books):
• Alessandrini G. (2004), Pedagogia delle risorse umane e delle organizzazioni, Guerini, Milano (prima parte)
• Alessandrini G. (2013), La formazione al centro dello sviluppo umano. Crescita, lavoro, formazione, Giuffrè, Milano (prima parte)
• Alessandrini G. (2015), Canoni formativi nella pratica, Carocci, Roma (in corso di pubblicazione)

Books of your choice (One book):
• Alessandrini G. (2007), Comunità di pratica e società della conoscenza, “Le Bussole”, Carocci, Roma
• Alessandrini G. (2010), Formare al management della diversità. Nuove competenze e apprendimenti nell’impresa, Guerini, Milano (prima parte)
• Alessandrini G., Pignalberi C. (2011), Comunità di pratica e Pedagogia del lavoro. Voglia di comunità in azienda, Pensa Multimedia, Lecce
• Alessandrini G., Pignalberi C. (2012), Le sfide dell’educazione oggi. Nuovi habitat tecnologici, reti e comunità, Pensa Multimedia, Lecce

Books of your choice (One book):
 Alessandrini G. (2003), Pedagogia sociale, Carocci, Roma
 Alessandrini G. (2011), Comunità di pratica e Pedagogia del lavoro. Voglia di comunità in azienda, Pensa Multimedia, Lecce
 Alessandrini G., D’Agnese V. (2013), L’apprendimento permanente e lo sviluppo del territorio, Pensa Multimedia, Lecce
Information for foreign students:
Foreign Students may substitute the recommended books with others, after meeting with the Professor.